Privacy Policy

Last Updated: 2024-01-01

At Tohael (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you interact with our website:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details.
• Account Data: Username, password, and purchase history (if you create an account).
• Automated Data: IP address, browser type, device information, and cookies (see Section 5).
• Third-Party Data: Information from payment processors (e.g., PayPal) or social media platforms (if you log in via social accounts).

2. How We Use Your Information

We use your data to:

• Process orders, payments, and refunds.
• Communicate with you (order updates, promotions, customer support).
• Improve our website, products, and services.
• Prevent fraud and comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Shipping carriers (e.g., USPS, FedEx), payment processors, and IT support.
• Legal Compliance: If required by law (e.g., court orders, tax regulations).
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your information only as long as necessary for:

• Fulfilling orders and warranties.
• Complying with tax, legal, or accounting requirements.
• You may request deletion of your account data (see Section 7).

5. Cookies & Tracking Technologies

• We use cookies to enhance your browsing experience (e.g., cart persistence, personalized ads).
• You can disable cookies in your browser settings, but some website features may not function properly.

6. Security Measures

We implement industry-standard security practices, including:

• SSL encryption for payment transactions.
• Restricted access to sensitive data.
• Regular system audits.

Note: No method of online transmission is 100% secure. We cannot guarantee absolute security.

7. Your Rights (CCPA/GDPR Compliance)

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request a copy of your data or restrict its processing.
  To exercise these rights, contact us at nameweiran6121@163.com.

8. Third-Party Links

Our website may link to external sites (e.g., social media, payment gateways). We are not responsible for their privacy practices.

9. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided us with information, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised “Last Updated” date.

11. Contact Us

For privacy-related questions or requests:
📧 Email: nameweiran6121@163.com

By using our website, you consent to the terms of this Privacy Policy.