Shipping Policy
1.Shipping Destinations
We currently ship to all 50 U.S. states, including Alaska and Hawaii. International shipping is not available at this time.
2.Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- During peak seasons (e.g., Black Friday, Christmas), processing may take 3-5 business days.
3.Shipping Methods & Estimated Delivery Times
Shipping Method | Delivery Time | Cost |
---|---|---|
Standard Shipping | 3-7 business days | Free on orders over $50 |
Expedited Shipping | 2-3 business days | $9.99 |
Priority Shipping | 1-2 business days | $14.99 |
4.Order Tracking
- Once your order ships, you’ll receive a confirmation email with a tracking number.
- Track your package via USPS, UPS, or FedEx, depending on the shipping method.
5.Shipping Delays
- Extreme weather, customs (if applicable), or carrier issues may cause delays.
- We are not responsible for delays once the package is in transit.
6.Undeliverable Packages
- If a package is returned due to an incorrect address, you’ll be responsible for reshipping fees.
- Ensure your shipping details are accurate before checkout.
7.Lost or Stolen Packages
- If your tracking shows “Delivered” but you haven’t received it, contact your local post office first.
- If unresolved, email us at nameweiran6121@163.com within 14 days for assistance.
8.Returns & Refunds
- See our Return Policy for details.
- You cover return shipping costs unless the error was ours.
9.Contact Us
For shipping questions: nameweiran6121@163.com
Response time: 24-48 hours